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About Internal Operations

The Internal Operations Division provides leadership and staff support services to pilot the strategic success of the California Community Colleges and students. The team values responsiveness, results, and respect in delivering a broad range of services in human resources, including recruitment, examination services, health and safety, and equal opportunity.


The division oversees training and staff development, procurement and business services, budgets, benefits and payroll administration, accounting, mail and reproduction, grant and contract management, and policy development.

Key Contacts:

Erik E. Skinner Deputy Chancellor
Lynne Cervinka Director, Internal Operations 916.323.0165
  • Labor Relations Officer
  • EEO Officer
Denise Fujii Associate Personnel Analyst 916.327.5352
  • Payroll Transactions
  • Benefits
  • FMLA
  • Worker's Compensation
  • EEO Coordinator andInvestigator
  • Reasonable Accommodation Coordinator
  • Training Coordinator
Nichole Kershaw Associate Personnel Analyst 916.323.0163
  • EAP Coordinator
  • Health & Safety Officer
  • Examination Specialist
  • Job Opportunities
  • Staff Development Officer